Support

Help with the MeTummy app for iOS and Android.

Contact us

Write to hello@metummy.com. Tell us your phone model and the app version. You find the version at the bottom of the More tab.

Common questions

I forgot my password

On the sign-in screen, tap Forgot password? and enter your email address. You get an email with a link to set a new password. If you signed in with Google or Apple, you have no MeTummy password. Use the same Google or Apple sign-in again.

My data does not show on my new phone

Sign in with the same account as on your old phone. Your log syncs when the phone is online. Data from Apple Health or Health Connect, such as steps and sleep, does not sync. The new phone reads it again from its own health app.

A food has wrong nutrition figures

If the food came from Open Food Facts, open it and tap Suggest an edit. The correction goes to Open Food Facts, a public food database, and fixes the food for everyone. For a food from another source, write to us.

A barcode is not found

Save the food as a custom food. The app offers to send it to Open Food Facts, so that the next person finds it.

The app does not read my health data

On iPhone, open the Health app, tap Sharing, then Apps, then MeTummy, and turn on the data types. On Android, open Health Connect, tap App permissions, then MeTummy, and turn on the data types.

Your data

Export all your data: in the app, tap More, then Export and import, then Export my data.

Delete your account and its data: in the app, tap More, then Account & Data Deletion, then Delete account and data. If you cannot open the app, write to us from the email address of your account.

The privacy policy says what data the app collects and where it goes.